Privacy policy
Privacy Policy
Last updated: June 7, 2026
This Privacy Policy describes how Eastimber Ltd, doing business as Eastimber, collects, uses, and discloses your personal information when you visit or make a purchase from https://eastimber.com.
Eastimber is operated by Eastimber Ltd, a Colorado corporation.
Legal Business Name:
Eastimber Ltd
Business Address:
1500 N GRANT ST STE R
DENVER, CO 80203
United States
Contact:
Email: support@eastimber.com
Phone: +1 (213) 216-5089
Collecting Personal Information
When you visit our website, place an order, or contact us for customer support, we collect certain personal information necessary to operate our store, process your order, provide customer service, and improve our website.
Device Information
Examples of information collected:
Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, referring websites, and how you interact with our website.
Purpose of collection:
To load the website accurately, maintain website security, prevent fraud, and perform analytics to improve our store.
Source of collection:
Collected automatically through cookies, log files, web beacons, tags, pixels, and similar technologies.
Order Information
Examples of information collected:
Name, billing address, shipping address, email address, phone number, order details, and payment-related information.
Purpose of collection:
To process payments, fulfill orders, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for risk or fraud, and provide customer support.
Payment Information
Payment information is processed securely by Shopify and/or our payment service providers. Eastimber does not directly store complete credit card numbers.
Customer Support Information
When you contact us for support, we may collect your name, email address, phone number, order number, product information, photos, videos, and any other information you choose to provide.
Purpose of collection:
To respond to your questions, process returns or warranty requests, and provide customer service.
Sharing Personal Information
We share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping carriers, analytics providers, fraud prevention providers, customer service tools, and marketing or advertising platforms when applicable.
We may also disclose personal information when required to comply with applicable laws, regulations, subpoenas, search warrants, or other lawful requests, or to protect our rights.
Using Personal Information
We use personal information to provide our services, including offering products for sale, processing payments, fulfilling and shipping orders, communicating with customers, providing support, preventing fraud, improving our website, and sending updates or marketing communications where permitted by law.
Cookies
We use cookies and similar technologies to operate our website, remember your preferences, analyze website usage, improve your shopping experience, and support advertising or marketing functions where applicable.
You can control or delete cookies through your browser settings. Please note that blocking cookies may affect some website features.
Data Retention
When you place an order through our website, we retain your personal information for our records unless and until you ask us to delete this information, subject to legal, tax, accounting, fraud prevention, and business record requirements.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or portability of your personal information. You may also have the right to opt out of certain uses of your personal information.
To exercise your rights, please contact us at support@eastimber.com.
Minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@eastimber.com.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page.
Contact
For more information about our privacy practices, questions, or complaints, please contact us at:
Eastimber Ltd
1500 N GRANT ST STE R
DENVER, CO 80203
United States
Email: support@eastimber.com
Phone: +1 (213) 216-5089